SHIPPING & RETURNS
SHIPPING POLICY
Orders are processed within 1-3 business days. Delivery usually takes 7-15 business days after that, depending on your location. Shipping cost is shown at checkout before you pay.
To get your gift before Christmas, we recommend ordering by December 10. Once your order ships, you'll receive a tracking number by email so you can follow your package.
RETURN & EXCHANGE POLICY
If your bottle arrives damaged, doesn't work, or never arrives, contact us within 30 days of delivery with your order number and a photo or video of the problem. We'll send you a free replacement or a full refund, your choice.
Because each bottle is made to hold a personal recording, we don't accept change-of-mind returns. If you have any questions before ordering, message us on Instagram or TikTok @forevergo.gifts and we'll be happy to help.